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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

 

What are your shipping prices:

- Free standard shipping on orders over $80 AUD. 

- Standard: $8 AUD (3-5 business days, & up to 7 business days for remote and regional areas).

- Express: $12 AUD (1-2 business days).

  

How long will a Flyaway Fix Serum last? 

If used daily, your Flyaway Fix Serum will last 4-6 weeks.  

 

Does the Flyaway Fix Serum work on all hair types?

It sure does, however, we recommend using more product on curlier hair, for a stronger hold. 

 

How do I store my Flyaway Fix Serum?

Please simply keep it out of the sun, at room temperature.

 

What does the Flyaway Fix Serum smell like?

No fragrances have been added to the Flyaway Fix Serum (it is odourless). This was a conscious decision that we made to ensure that the product would be fine to use on those with sensitive skin.

 

What does the serum of the Flyaway Fix Serum look like?

It is a clear serum, and it dries clear, therefore, it is suitable for all hair colours.

 

Is the Flyaway Fix Serum safe to use on my children?

Absolutely! We recommend 3yrs+. Using the Flyaway Fix Serum is a fun and easy way to keep your children's hair in place and give them a super cute hairstyle! It also fits in all handbags, for easy on-the-go touch-ups.

 

Is the Flyaway Fix Serum vegan, and cruelty free?

Yes! We love our furry friends.

 

Do I need to wash it out after use?

No! The Flyaway Fix Serum is a serum that's infused with nourishing oils, therefore, the longer you leave the product on, the better! The goal here is to get your baby hairs and flyaways as healthy as possible, so that they grow back stronger than ever.

 

I haven't received my tracking yet?!

We're so sorry about that! Orders are usually shipped out within 1-2 business days, but can take a little longer during busy sales periods. If you are needing your order urgently, please email us hello@joliehair.com.au.

 

Where does Jolie Hair ship to?

Australia only, for now ~ but we're planning to expand shortly, so stay tuned!

 

Can I stock the Flyaway Fix Serum in my store?

Absolutely! Please email us accounts@thelittl.com to enquire.

 

Do you do collaborations?

Of course! Please email us hello@joliehair.com.au with your media kit/insights, and we'll be in touch! <3